My Iphone 11 screen has completely come off

For the past few days my phone screen has been sort of bulging out of my phone so i could see the insides. Today i (accidentally) dropped it and the entire screen has come off - it is still attached by a black thing near the bottom and still works fine (i'm typing on it) but any time it's upright it falls right back out again. Can i fix this myself??

iPhone 11, iOS 16

Posted on Sep 20, 2023 11:37 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 20, 2023 11:42 AM

Power your iPhone off IMMEDIATELY and then schedule an appointment at your Apple Store Genius Bar. The battery has likely swelled and the phone should NOT be used at all. Put it in something protective to avoid anything bad happening.


And NO, you cannot fix this yourself. You're likely going to have to either purchase an Out of Warranty replacement phone or a new iPhone. Apple will not likely be willing to even try to fix your phone.

3 replies
Question marked as Top-ranking reply

Sep 20, 2023 11:42 AM in response to taraelena

Power your iPhone off IMMEDIATELY and then schedule an appointment at your Apple Store Genius Bar. The battery has likely swelled and the phone should NOT be used at all. Put it in something protective to avoid anything bad happening.


And NO, you cannot fix this yourself. You're likely going to have to either purchase an Out of Warranty replacement phone or a new iPhone. Apple will not likely be willing to even try to fix your phone.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My Iphone 11 screen has completely come off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.