Mail no longer suggests mailbox to move to on Mac, and IOS

“You're not able to force Mail to forget your previous "Move To..." choices. Mail will update them automatically, with repeated usage and the passage of time.”

In researching the vanished capability for Mail to suggest a mailbox to move to, I came across the above partial answer. No where else did I find a solution to my problem. It worked well for years but I now have to select the recipient mailbox my self! Hopefully there is a simple explanation!

iPad mini, iOS 9

Posted on Sep 20, 2023 09:01 AM

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Question marked as Top-ranking reply

Posted on Sep 25, 2023 03:33 PM

Hi there pnaude,


There isn't any mention of whether or not mailbox suggestions are a supported feature in the most current operating systems for macOS or iOS. You can follow the steps in the links below to move emails:


Move or copy emails between mailboxes in Mail on Mac - Apple Support

Use mailboxes to organize email on your iPhone or iPad - Apple Support


If this behavior persists, you'll want to reach out to Apple Support directly for further assistance. They're best-equipped to take a closer look at the issue and provide some additional guidance. This link will help you get started: Apple Support


Take care.

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1 reply
Question marked as Top-ranking reply

Sep 25, 2023 03:33 PM in response to pnaude

Hi there pnaude,


There isn't any mention of whether or not mailbox suggestions are a supported feature in the most current operating systems for macOS or iOS. You can follow the steps in the links below to move emails:


Move or copy emails between mailboxes in Mail on Mac - Apple Support

Use mailboxes to organize email on your iPhone or iPad - Apple Support


If this behavior persists, you'll want to reach out to Apple Support directly for further assistance. They're best-equipped to take a closer look at the issue and provide some additional guidance. This link will help you get started: Apple Support


Take care.

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Mail no longer suggests mailbox to move to on Mac, and IOS

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