AirTag disappeared after ios17 install, any idea how to bring them back without resetting

AirTag disappeared after ios17 install, any idea how to bring them back without resetting.

Posted on Sep 19, 2023 12:21 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 16, 2024 03:20 PM

Worked with apple support and the answer was to reset each one and then re-add to my account. Basically you pop the battery in and out 4 times and it makes a noise each time and then on the fifth time it makes a different noise and that factory resets them. And then I added back into my account from

scratch.

13 replies
Question marked as Top-ranking reply

Mar 16, 2024 03:20 PM in response to Ianakiev

Worked with apple support and the answer was to reset each one and then re-add to my account. Basically you pop the battery in and out 4 times and it makes a noise each time and then on the fifth time it makes a different noise and that factory resets them. And then I added back into my account from

scratch.

Feb 1, 2024 07:16 PM in response to Spideybee

You need to open the "find my" app on your iPhone or the "find my" app on your Mac. (Not the "Find My " listed when you click on your name under settings. If you need to Do a search on the phone for "find my" and you will see that there is a separate app for it. Once you open the "find my" app select devices (located on the bottom of menu) you will find your iPhone, iPad...etc but in order to see the locations of your air tags, you will need to select items on the bottom menu

Jan 12, 2024 04:05 PM in response to ozrencr

No luck whatsoever. I took the dive and even logged out of iCloud entirely and logged back in, they just don’t exist in the iPhone app. They still appear in find my for my iPad and MacBook, but that doesn’t help if I’m don’t have those or to stop the “AirTag found traveling with you” alerts. iOS17 also has an issue where it disable my phones access to the “find my network” in iCloud settings and refuses to let me enable it because of a glitch with 2-step authentication. It could be related to this AirTag issue, perhaps the update did the same thing to you

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

AirTag disappeared after ios17 install, any idea how to bring them back without resetting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.