How do I prevent any incoming mail where the sender is either in my contacts, a VIP, or both from going into my junk/spam folder? This keeps on happening, even with mail coming from senders for whom this has not happenned in the past. I've gone through all the rules I've set up and can find nothing which would cause this to happen.
MacBook Air 13″, macOS 13.5
The most common reason for this is that the mail was marked as spam at the server. This will take precedence over anything else. You could try and change this by unchecking "Trust junk mail headers in messages" in Mail->Settings->Junk Mail.
The most common reason for this is that the mail was marked as spam at the server. This will take precedence over anything else. You could try and change this by unchecking "Trust junk mail headers in messages" in Mail->Settings->Junk Mail.
Wet Baloney wrote:
How do I prevent any incoming mail where the sender is either in my contacts, a VIP, or both from going into my junk/spam folder? This keeps on happening, even with mail coming from senders for whom this has not happenned in the past. I've gone through all the rules I've set up and can find nothing which would cause this to happen.
Has the user ( you ) inadvertently marked the Sender(s) as Blocked ?
Mail >> Setting >> Junk Mail tab
Refer to below image of some of my Blocked senders
Building on @. Luis Sequeira1 suggestion that " marked as spam at the server ".
My wife using our ISP mail service - I do not.
There are times when she will receive an e-mail with the appended SPAM to Subject Line of the e-mail.
When that occurs, her Windows Computer e-mail client auto moves the Good e-mail to Spam Folder
senders are not blocked
Welcome and am pleased the issue was resolved.
Mail from contacts and VIPs going to spam folder
