Hey, external drive not showing up.

I am not able to use my external storage disc, its not showing up. i hve data in the drive, need guidance. Regards

MacBook Air 13″, macOS 11.2

Posted on Sep 18, 2023 05:05 AM

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Question marked as Top-ranking reply

Posted on Sep 18, 2023 08:48 AM

I'm sorry to hear that you're having trouble accessing your external storage disc on your Mac. I can help you with that. Here are some general steps you can try to resolve the issue:


1. **Check Preferences**: Open Finder, click on "Finder" in the menu at the top of your screen, choose "Preferences", and make sure there is a tick beside "External Drives" under the "General" tab.


2. **Check Cable and Power**: Ensure that the drive is properly plugged in and receiving enough power. If it's powered via a USB-A cable, make sure it's getting adequate power. If you're using an older Mac, you may need a USB power cable with two connectors to deliver enough power. Also, check if the drive has an external power supply that should be used.


3. **Disk Utility**: Launch Disk Utility by going to Finder > Applications > Utilities and double-clicking on Disk Utility. If Disk Utility lists the external hard drive in gray, select it from the sidebar.


4. **Format and Repair**: If the drive is listed in Disk Utility, you can try formatting or repairing it. However, please note that formatting will erase all data on the drive, so proceed with caution.

1 reply
Question marked as Top-ranking reply

Sep 18, 2023 08:48 AM in response to Sharmagunjan

I'm sorry to hear that you're having trouble accessing your external storage disc on your Mac. I can help you with that. Here are some general steps you can try to resolve the issue:


1. **Check Preferences**: Open Finder, click on "Finder" in the menu at the top of your screen, choose "Preferences", and make sure there is a tick beside "External Drives" under the "General" tab.


2. **Check Cable and Power**: Ensure that the drive is properly plugged in and receiving enough power. If it's powered via a USB-A cable, make sure it's getting adequate power. If you're using an older Mac, you may need a USB power cable with two connectors to deliver enough power. Also, check if the drive has an external power supply that should be used.


3. **Disk Utility**: Launch Disk Utility by going to Finder > Applications > Utilities and double-clicking on Disk Utility. If Disk Utility lists the external hard drive in gray, select it from the sidebar.


4. **Format and Repair**: If the drive is listed in Disk Utility, you can try formatting or repairing it. However, please note that formatting will erase all data on the drive, so proceed with caution.

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Hey, external drive not showing up.

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