Impulse Brain Training

On August 13,2023 I signed up for what I thought was a free 3 day trial for this app. On August 14th, 2023, I thought I canceled that free trial. I was charged a years subscription of $29.99 on August 14, 2023. I discovered later that I needed to cancel through ITunes which makes no sense . I also learned that there were weekly plans for $4.99 and $6.99. Can anyone explain this process and how I can get my $29.99 reimbursed? Thank you

iPhone 14 Pro Max, iOS 16

Posted on Sep 17, 2023 3:02 AM

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Question marked as Top-ranking reply

Posted on Sep 17, 2023 3:56 AM

I was charged a years subscription of $29.99 on August 14, 2023.


If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.


Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

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Question marked as Top-ranking reply

Sep 17, 2023 3:56 AM in response to quackfromfreeport

I was charged a years subscription of $29.99 on August 14, 2023.


If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.


Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

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