why is my replacement air pod pro 2 turning amber color?

My iphone 14 pro max is updated has the newest update. I lost my left air pod pro 2 so I received replacement. Now the iphone does not recognize either. The case light goes from white to an amber color. Bluetooth is not finding my air pods.

iPhone 11 Pro Max, iOS 14

Posted on Sep 16, 2023 07:25 AM

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Question marked as Top-ranking reply

Posted on Sep 16, 2023 05:35 PM

Hi moneygood559,

welcome to the Apple (user-to-user) Community!


Re: I lost my left air pod pro 2 so I received replacement. Now the iphone does not recognize either.


amber case light just means they are charging ... flashing amber means they need resetting and pairing


Seems you may need to reset the Airpods, and then set up the replacement :

Apple support have helpful articles online that can guide you, if needed:

How to: How to reset your AirPods and AirPods Pro - Apple Support

and

How to: Set up your replacement AirPods or charging case - Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Sep 16, 2023 05:35 PM in response to moneygood559

Hi moneygood559,

welcome to the Apple (user-to-user) Community!


Re: I lost my left air pod pro 2 so I received replacement. Now the iphone does not recognize either.


amber case light just means they are charging ... flashing amber means they need resetting and pairing


Seems you may need to reset the Airpods, and then set up the replacement :

Apple support have helpful articles online that can guide you, if needed:

How to: How to reset your AirPods and AirPods Pro - Apple Support

and

How to: Set up your replacement AirPods or charging case - Apple Support


All the best :-)

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why is my replacement air pod pro 2 turning amber color?

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