Can’t download apps due to iTunes Store

I can’t download apps it’s saying that my Apple ID has not been used yet in iTunes Store and also iTunes Store say that I cannot connect to iTunes Store and also I can’t view my account of media and purchases it’s saying I can’t connect to iTunes Store

iPhone 6s, iOS 15

Posted on Sep 16, 2023 01:44 AM

Reply
5 replies

Sep 16, 2023 01:48 AM in response to ineza211

When you get that message on your screen, tap Review to sign in, then review your account information.

Click Review repeatedly. 

Some people have only had a response after a second or subsequent click.

Try to download a free app at the App Store.

For example try to download this (is an free app).

Log in at appleid.apple.com and make sure you have payment information stored there.


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See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.


Sep 16, 2023 08:05 AM in response to ineza211

ineza211 wrote:
saying I can’t connect to iTunes Store


Here are a variety of resources helping with connectivity issues:


If you can't connect to the App Store, iTunes Store, or other Apple services, read this support article --> If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."


Here's a related article about what to do if you can't connect or sign in to iCloud --> If you can't connect or sign in to iCloud - Apple Support


If your iPhone or iPad won’t connect to a Wi-Fi network, or if you have related connectivity issues, read this support article --> If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support


Here's a case where using a VPN prevented sign-in --> https://discussions.apple.com/thread/254836813?answerId=259008052022#259008052022


If none of the resources provide a solution, contact Apple for assistance:


For support, click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support


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Can’t download apps due to iTunes Store

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