Getting Video Not Available error message.

Have restarted wifi (connected & working well on other apps), cleared cache & reinstalled the appletv app (no updates available), set to play SD only, & used apple troubleshooting (No problems could be detected). The video will play normally for 10 or so seconds and then the error message will pop up. Sometimes it saves watch progress, often it doesn’t, but you can fast forward and choose a place in the show before the "countdown" to the error begins.

FireTVStick4K(2018)/Soundbar(2019),

Posted on Sep 14, 2023 05:48 PM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Getting Video Not Available error message.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.