Display not working after software update ventura 13.5.2

Question

Display not working after software update ventura 13.5.2

After 2 days from updating to the latest macos ventura 13.5.2 on 10 sep, 2023. My macbook air m1's display is not working & showing nothing up! It's just pure blank and kinda like this display is turned off without any reason. But macbook is working just fine & i'm using it with external display! I tried also to raise brightness slider & tried restart my macbook quit some times but still this problem persists. So plz give me a solution how can i fix it anyone? 🙏🥺🥺🙏

MacBook Air 13″, macOS 13.5

Posted on Sep 13, 2023 01:22 PM

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Answer 1

karina184

Community Specialist

Sep 14, 2023 12:44 PM in response to nafizrahman4123

Hey nafizrahman4123,

We'll be happy to help with the display issues that you're having. Have you run Apple Diagnostics yet to discover any hardware issues: Use Apple Diagnostics to test your Mac?

"Prepare your Mac

Shut down your Mac.
Disconnect all external devices except keyboard, mouse, display, Ethernet connection (if applicable), and connection to AC power.
Make sure that your Mac is on a hard, flat, stable surface with good ventilation.

Intel processor

Turn on your Mac, then immediately press and hold the D key on your keyboard as your Mac starts up.
Release when you see a progress bar or you're asked to choose a language."

If any codes are shown, you can find out what they mean here: Apple Diagnostics reference codes.

Cheers.

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Display not working after software update ventura 13.5.2

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