Why can’t I see my spouses location on my iPhone when we have separate Apple ID’s utilizing Find My App “people” from our iPhones and we are both saying it’s allowed to share our locations under Apple ID’s as well as indefinitely on the app.
We have both allowed permissions on each others iPhone and she sees my location fine but I cannot see hers??
Please help!
iPhone 6, iOS 10
I have check all of the above but the find near by not visible
I have check all of the above but the find near by not visible
Thanks for replying, jayboy957, and that additional info, it really helps! At this point, please contact Apple directly for further investigation:
Have a great day and thanks for using the Apple Support Communities!
Answered by me:
Did all things Bryan_K1 replied to which are absolutely necessary but still same problem.
Finally figured out the following is a must also and problem RESOLVED:
FindMy:
Settings
Privacy & Security
Location Services
at the very bottom: System Services
Find My (must be clicked on)
👍
I had the same problem. There is yet another spot where you have to share. It iss under Location Services / Share My Location / Share M Location. Once I turned that on, others could see me.
Hello jayboy957,
Thanks for using the Apple Support Communities!
Could you please confirm if you were able to see your spouse's location in the past? If so, did anything recently change when this stopped working, such as getting a new device or updating software?
That info can help narrow down what could be causing this.
Also, could you please check the following locations and ensure that all settings are correct for sharing?
Settings > [Name] > Find My. "My Location" should show as "This Device and cellular Apple Watches" and "Share My Location" should be enabled.
Settings > Privacy > Location Services > System Services > "Share My Location" should be turned on.
Hope this helps!
Thank you for the reply.
We had never shared location data for each other so this is a new problem.
I rechecked all location data as you indicated in your reply and all settings were correct for each phone.
we both have the IPhone 11 Max Pro.
Find My App “no location found”
