We have two new iPads Pro with Version iPadOS 16.6.1
which is having problems on the Notes app.
it is not saving all the content that you write with the apple pencil when you leave the Note.
when you return back into the note some content disappeared.
any suggestions on to avoid this.
My older version iPad is not doing this.
Hey there ebengreyvie,
Thanks for reaching out to the Apple Support Communities.
To get started, is this occurring with notes that you have saved in iCloud, directly to the iPad, or do you use another email account to sync your notes?
If you haven't already, try restarting your iPad with the steps shown here: Restart your iPad - Apple Support
How to restart an iPad without a Home button
1. Press and hold either volume button and the top button until the power off slider appears.
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the top button until you see the Apple logo.
While restarting may seem like a simple step, it can often help with resolving some unexpected issues like this.
Keep us updated on the results.
Take care!
Hi Chris. Thank you for tour response. We have restarted the iPads like indicated before and it is not resolving the issue.
Content is disappearing when you leave the note you are writing in and start a new one, when returning to the previous note, content is gone.
Hey ebengreyvie,
Since your iPads are up to date, we recommend reaching out to Apple Support directly for assistance with handwritten notes disappearing in the Notes app. They have tools to investigate further: Get Support
Cheers!
I’m having the same issue. I just dropped $1000 on a new iPad and Pencil. I use my iPad for work and school; for writing, scheduling, reading, and marking up images. Yesterday, I marked up two images with measurements and designs, only to find the markups GONE later from both images. Then, I used the Notes app to take notes during a 2-hour class, and this morning more than half of my notes are gone!! Unacceptable!!
The notes are saved to iCloud, and are also missing when I open the Note on my iPhone 15. Both have the latest iOS, and I rebooted the iPad, but this did not fix the issue. I need a solution! My old iPad and Pencil didn’t do this!!
iPad Notes app - disappearing content
