Unresponsive touch screen on Iphone

Hi, so my touch screen decided to stop working and none of the Apple suggestions are working to turn my phone off and try to restart it. Anyone know what to do in this situation?

iPhone 13, iOS 16

Posted on Sep 11, 2023 02:00 PM

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Question marked as Top-ranking reply

Posted on Sep 11, 2023 07:12 PM

Restart your iPhone or iPad. Make sure your screen is clean and free of any debris or water. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different socket, cable or charger.


If your screen isn't working - Apple Support (IN)

3 replies

Sep 11, 2023 07:21 PM in response to VTgirl3

VTgirl3 Said:

"Unresponsive touch screen on Iphone: Hi, so my touch screen decided to stop working and none of the Apple suggestions are working to turn my phone off and try to restart it. Anyone know what to do in this situation?"

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Troubleshooting a Frozen iPhone:

Why the issue? There is no virus on it. System services are likely hung. So, what to try...


Start with a Force Restart:

Refer to this link: Force Restart iPhone - Apple Support


No Success?

Refer the the following for troubleshooting techniques.





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Unresponsive touch screen on Iphone

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