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Hi there, I was trying to buy an app, but it transpired I had to verify my payment methods. I only have one card in there, which is old, so it cannot be verified anymore (expired). But anytime I want to add a new payment method, it tells me I have to verify my payment methods first. I have tried deleting the old payment method, but it doesn't allow me since it's the only payment method I have on file. So, I am stuck in a loop. How do I get un-stuck?
Try to verify your payment information, you need to Sign in to your Apple ID account page and edit / update your Apple ID details -> https://appleid.apple.com
or
If you need to change or update your Apple ID payment method
If you need to change or update your Apple ID payment method - Apple Support
or
Add a payment method to your Apple ID
Add a payment method to your Apple ID – Apple Support (UK)
See also the following Apple articles:
Payment methods you can use with your Apple ID
Payment methods you can use with your Apple ID – Apple Support (UK)
fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card.
If your card is not accepted as a paymenf method, you need to contact your bank.
Remove a payment method from your Apple ID -> Remove a payment method from your Apple ID - Apple Support
⤵️
If you can't remove a payment method
If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.
If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.
Try to verify your payment information, you need to Sign in to your Apple ID account page and edit / update your Apple ID details -> https://appleid.apple.com
or
If you need to change or update your Apple ID payment method
If you need to change or update your Apple ID payment method - Apple Support
or
Add a payment method to your Apple ID
Add a payment method to your Apple ID – Apple Support (UK)
See also the following Apple articles:
Payment methods you can use with your Apple ID
Payment methods you can use with your Apple ID – Apple Support (UK)
fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card.
If your card is not accepted as a paymenf method, you need to contact your bank.
Remove a payment method from your Apple ID -> Remove a payment method from your Apple ID - Apple Support
⤵️
If you can't remove a payment method
If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.
If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.
Hi there, thanks for the reply. However, I cannot add a card - I have tried, but it doesn't allow me because it says I need to verify my old card first.
So I cannot remove my old card because there is no new card on file
And I cannot add a new card because my old card is not verified
And I cannot verify my old card because it's expired (and I don't have it anymore)
How do we continue?
OK.
Get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service
It’s happing to me to😒.!
Cannot verify payment method or add new one
