Delete Whatsapp backup from iCloud

Good morning,

Unfortunately this doesn’t work anymore…

in the last days I tried several time unsuccessfully.

After having deleted them from iCloud, alla Wgatsapp data are still there.

Any fix please?

thank you

The step does not delete data. It does not even show any message why the data is not deleted. Settings > [your name] > iCloud > Manage Account Storage > scroll to and tap WhatsApp Messenger > Delete Data THIS DOES NOT WORK.

If you have issues, contact WhatsApp support.

Girl, I feel this. I delete data from iCloud but storage show no difference. WTF! How is this possible?

It deletes the backup copy of your chats that you made in the Whatsapp internal Settings, Chats, Chat Backup schedule

It does not delete the current chats in your phone.

FIXED!!!

I opened iCloud on my iPad and deleted iCloud Whatsapp file via my iPad! It was looking good already before proceeding as on my iPad WhatsApp file size was shown, while no size was shown on the iPhone.

Therefore, as suggested by WhatsApp team, it is definitely an iOS issue.

iOS is not able to deal with WhatsApp backup on iCloud, therefore the operation has to be done via other devices or via the Mac. Just for everybody info, my iOS 17.2.1. Hopefully Apple team will be able to fix this in the future, also because WhatsApp is used by many Apple users.

Actually, the same issue happen, and it is even worse, by selecting WhatsApp ON among App data do be back-up on the iPhone backup, as this file is increasing iCloud iPhone backup even if data is deleted on WhatsApp App.

I contacted WhatsApp team more than a year ago and also regarding this they explained that it was probably an iOS issue.

Thanks @timonk for the great suggestion!

Successful : I have used my mac to delete whats app data. in MAC>system services>your name>icliud>manage>whatsapp> delete> delete permanently. VOILA everything gone and now my iphone is able to back up on icloud still using my default 5GB space

sushilkg wrote:

The step does not delete data. It does not even show any message why the data is not deleted. Settings > [your name] > iCloud > Manage Account Storage > scroll to and tap WhatsApp Messenger > Delete Data THIS DOES NOT WORK.

I just tested it in ios17.4.1

It successfully deletes the Whatsapp backup from iCloud storage space.

No need to employ any other devices.

It dies take a few moments to register if you come out then go back into the Manage storage screen.

Hey EP3Boy,

Here's an article from WhatsApp support that explains how to turn off iCloud backup: How to turn off WhatsApp in your device backup. This will stop the WhatsApp chats from backing up in the future.

Prior to going through any steps, we recommend backing up your device. For steps, review this article: Back up iPhone.

To delete the WhatsApp data from Cloud, go to Settings > [your name] > iCloud > Manage Account Storage > scroll to and tap WhatsApp Messenger > Delete Data. Keep in mind, this process will completely delete the WhatsApp iCloud data.

Take care.

Yes that is on the way also but the reported issue is primarily with iOS, as I need to free iOS space and that shortcut does not work anymore. By selecting "Delete" WhatsApp data on iCloud menu, nothing happens, and this is iOS related, not inside WhatsApp app. WhatsApp support didn't help previously with iOS and WhatsApp related issue, that is why I am posting also here.

Thank you.

My logic and solution:

WhatsApp storage for iCloud is needed to sync data between multiple devices.

I had WhatsApp installed on my MacBook. I deleted WhatsApp from here and then proceeded to delete WhatsApp data from iCloud without an issue from my MacBook.

Thanks but I do not understand, do you have a fix for this or a solution?

Thank you.

Just got WhatsApp Support Reply, which states that is an Apple iOS iCloud issue, and to contact Apple Support..... .... ... anybody con help please?

While it didn't work on my phone, deleting my whatsapp backup from icloud through the icloud settings on a mac did work for me.

hope this helps someone :)

hat would be handy but, how did you manage step by step? I have this screenshot when doing trough the Mac but 1) whatsapp is not shown 2) nothing is clickable...