my iphone is froze when I updated with 16.6.1

After updating with 16.6.1 my iphone 14 froze and I cannot access anything including rebooting

Windows, Windows 10

Posted on Sep 7, 2023 08:34 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 7, 2023 08:43 PM

rb5065 Said:

"my iphone is froze when I updated with 16.6.1: After updating with 16.6.1 my iphone 14 froze and I cannot access anything including rebooting"

-------


Troubleshooting a Frozen iPhone:

A. Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support


B. Try the Tips at these Apple Support Links:





C. Being Stuck in a Boot Loop:

Your iPhone might be stuck in a boot loop. This typically happens when you unsuccessfully download something or an update stalls while in the process of installing it.  So, refer to my User Tip: How to Fix an iPhone in a Boot Loop - User Tip

1 reply
Question marked as Top-ranking reply

Sep 7, 2023 08:43 PM in response to rb5065

rb5065 Said:

"my iphone is froze when I updated with 16.6.1: After updating with 16.6.1 my iphone 14 froze and I cannot access anything including rebooting"

-------


Troubleshooting a Frozen iPhone:

A. Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support


B. Try the Tips at these Apple Support Links:





C. Being Stuck in a Boot Loop:

Your iPhone might be stuck in a boot loop. This typically happens when you unsuccessfully download something or an update stalls while in the process of installing it.  So, refer to my User Tip: How to Fix an iPhone in a Boot Loop - User Tip

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my iphone is froze when I updated with 16.6.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.