Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Resetting of iPhone fail

I have tried to reset my phone to send back however it still pops up with photos and apps on it. I go to Settings>>>General>>>Transfer or Reset and follow the directions. After it reboots it is all still there. It seems it is supposed to go back to out of the box state but not for mine! Thank you!

Posted on Sep 7, 2023 12:32 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 7, 2023 1:46 PM

DDev1 wrote:

I have tried to reset my phone to send back however it still pops up with photos and apps on it. I go to Settings>>>General>>>Transfer or Reset and follow the directions. After it reboots it is all still there. It seems it is supposed to go back to out of the box state but not for mine! Thank you!

What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support

Similar questions

1 reply
Question marked as Top-ranking reply

Sep 7, 2023 1:46 PM in response to DDev1

DDev1 wrote:

I have tried to reset my phone to send back however it still pops up with photos and apps on it. I go to Settings>>>General>>>Transfer or Reset and follow the directions. After it reboots it is all still there. It seems it is supposed to go back to out of the box state but not for mine! Thank you!

What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support

Resetting of iPhone fail

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.