Family Sharing: My calls ringing on son's watch

Hello Folkmusegin,

Thanks for connecting with Apple Support Communities. We suggest that you review the settings to ensure that you have the correct plan selected for your Apple Watch. The following steps will be able to assist you:

Use Dual SIM iPhone with Apple Watch

"If you set up multiple cellular plans using an iPhone with Dual SIM, you can add multiple lines to your Apple Watch with cellular, then choose the one your watch uses when it connects to cellular networks.

Note: Each iPhone cellular plan must be provided by a supported carrier and must support Apple Watch with cellular.

Set up multiple carrier plans

You can add one plan when you set up your watch for the first time. You can set up a second plan later in the Apple Watch app by following these steps:

1. Open the Apple Watch app on your iPhone.
2. Tap My Watch, then tap Cellular.
3. Tap Set Up Cellular or Add a New Plan, then follow the steps to choose the plan you want to add to your Apple Watch.

You can add multiple lines to your Apple Watch, but your Apple Watch can connect to only one line at a time.

Switch between plans

1. Open the Settings app  on your Apple Watch.
2. Tap Cellular, then choose the plan you want your watch to use.

You can also open the Apple Watch app on your iPhone, tap My Watch, then tap Cellular. Your plan should automatically switch. If it doesn’t switch, tap the plan you want to use.

How Apple Watch receives calls when using multiple cellular plans

• When Apple Watch is connected to your iPhone: You can receive calls from both lines. Your watch shows a badge that tells you which cellular line you received a notification from—H for Home, and W for Work, for example. If you respond to a call, your watch automatically responds from the line that received the call.
• When Apple Watch is connected to cellular and your iPhone isn’t nearby: You receive calls from the line you’ve chosen in the Apple Watch app. If you respond to a call, your watch automatically calls back from the line you’ve chosen in the Apple Watch app.
• Note: If the line you’ve chosen in the Apple Watch app isnʼt available when you try to return a call, your watch asks if you want to respond from another available line that you’ve added.

How Apple Watch receives messages when using multiple plans

• When Apple Watch is connected to your iPhone: You can get messages from both plans. If you respond to a message, your watch automatically responds from the line that received the message.
• When your Apple Watch is connected to cellular and away from your iPhone: You can get SMS messages from your active plan. If you respond to an SMS message, your Apple Watch automatically texts back from the line that received the message.
• When your Apple Watch is connected to cellular or Wi-Fi and your iPhone is turned off: You can send and receive iMessage texts as long as your Apple Watch has an active data connection to a Wi-Fi or cellular network."

We hope this helps.

Have a wonderful day!

I am having same issues , don't know what to do my son watch is set up as family share and has his own line but when someone calls me his watch also rings but when some one text me or him I don't get the iMessage

any one knows how to fix this

Thank you

Hi Folkmusegin,

Just to be sure, does your child have their own Apple ID account? You want to make sure that your child has their own Apple ID account to prevent your phone calls from appearing on their Apple Watch. This can possibly occur when a user is sharing the same Apple ID with another person in which the phone calls can appear on two different devices by using the same Apple ID.

In addition, please ensure that the steps to set up a child's Apple Watch was followed correctly in this helpful article: Set up Apple Watch for a family member - Apple Support

If you need additional assistance, please contact Apple Support and they can review this further for you. Here's the link to contact them: Get Support

Kind regards.

Same happened to me. I did device reset by keeping the plan and then created new Id again with "@icloud.com" and things started working for me.

PS: In a nutshell, once the issue originally popped up with new apple Id, It didn't fix the problem with reset and re-register. By creating second new appleId with ".icloud.com", this worked. so I ended up creating 2 new appleIds :(.

See these articles:

Make sure that each family member has a unique Apple ID - Apple Support

and

Create an Apple ID for your child - Apple Support