AirPods won’t connect

My AirPods suddenly won’t connect to (any) phone. Bluetooth is on, I tried pairing many times on different devices. Any steps I google how to fix it, nothing works.

iPhone 8 Plus, iOS 13

Posted on Sep 5, 2023 04:40 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 5, 2023 05:49 PM

Hi mrsacos

welcome to the Apple (user-to-user) Community.


Re: "AirPods won’t connect"


Seems you are using iOS 13 on your iPhone 8 Plus. You may need to update your iPhone's iOS version to the latest compatible iOS version, so that the firmware on your Airpods can also update automatically to the latest version:

Eg: About iOS 16 Updates - Apple Support says iOS 16.6 is the newest iOS version.


More details: (Tip: leave AirPods connected to power overnight with iPhone using iOS 16 or later close by.)

About firmware updates for AirPods - Apple Support


Else: More trouble-shooting:

How to reset your AirPods and AirPods Pro - Apple Support

and

What to do: If your AirPods won't connect - Apple Support


More support if needed:

AirPods Support Website:

Find all the topics, resources, and contact options you need for your AirPods....

AirPods Support - Official Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Sep 5, 2023 05:49 PM in response to mrsacos

Hi mrsacos

welcome to the Apple (user-to-user) Community.


Re: "AirPods won’t connect"


Seems you are using iOS 13 on your iPhone 8 Plus. You may need to update your iPhone's iOS version to the latest compatible iOS version, so that the firmware on your Airpods can also update automatically to the latest version:

Eg: About iOS 16 Updates - Apple Support says iOS 16.6 is the newest iOS version.


More details: (Tip: leave AirPods connected to power overnight with iPhone using iOS 16 or later close by.)

About firmware updates for AirPods - Apple Support


Else: More trouble-shooting:

How to reset your AirPods and AirPods Pro - Apple Support

and

What to do: If your AirPods won't connect - Apple Support


More support if needed:

AirPods Support Website:

Find all the topics, resources, and contact options you need for your AirPods....

AirPods Support - Official Apple Support


All the best :-)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

AirPods won’t connect

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.