Why I can’t add funds to my Apple ID they said I must contact iTunes support

they said I must contact iTunes support

To contact iTunes Support, do this:

1. Click on this link --> Choose your country or region - Official Apple Support

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.

Why

Ahben2128 wrote:

Why

Because that is what the message is telling you needs to be done. There is a problem with your billing method that can only be resolved by Apple directly. We have no access to your account to see what the issue may be, so contacting Apple directly is your only option to get it resolved.