Money debited one day before subsciption due date

Apple services auto pay mandate has deducted money from my account one day before the subsciption ends. And also the subscription is not renewed(SonyLIV). Money is deducted from my bank account and I cannot find it anywhere. Not even in purchase history. I want to stop the subsciption also

iPhone 13

Posted on Sep 4, 2023 08:48 AM

Reply

Similar questions

1 reply

Sep 6, 2023 09:06 PM in response to rashmeet001

Hi rashmeet001,

welcome to the Apple (user-to-user) Community!


Re: Money debited one day before subsciption due date


Seems we always need to cancel a free trial / subscription at least 24 hours before it expires in order to not be charged for the following subscription period:


Apple support have articles online that can help to guide us:


How to see what you were charged for: If you see 'apple.com/bill' on your billing statement - Apple Support


What to do: If you want to cancel a subscription from Apple - Apple Support and if you can't find the subscription.


Canceling subscriptions is slightly different in some countries and regions.

Learn about special circumstances for Germany, Israel, South Africa, and Türkiye.


If money has been deducted (not pending):

Request a refund for apps or content that you bought from Apple - Apple Support


If more info. / support / contact is needed

Billing and Subscriptions Support have a website online:

Find answers to your questions about purchases, subscriptions, payments, and billing:

Subscriptions and Billing - Official Apple Support


All the best :-)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Money debited one day before subsciption due date

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.