You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Facetime and Imessage

need help on the facetime and imessage "error occured during activation please try again" my email has tick mark on the caller id but my phone number keeps on loading - tried all the troubleshooting steps available on the internet

iPhone 13, iOS 16

Posted on Aug 27, 2023 5:11 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 27, 2023 5:24 AM

  1. To activate iMessage and FaceTime using your Phone number
    1. First, check to know whether you have an SMS plan enabled for at least One SMS*** with your carrier. Contact your Carrier (Cellular Service Provider) the agency that issued the SIM to you
    2. If your iPhone is used with a carrier not found in the wireless carrier articles, make sure you can send and receive international SMS. (One international SMS*** Only)
    3. If you can't turn on or sign in to iMessage or FaceTime - Apple ...
    4. *** You may not have an SMS plan (Domestic & International) enabled by your carrier for the SIM/eSIM that you use on your device. Apple Inc does not provide SMS services.
  2. Go to Settings > Messages, then turn on iMessage. To select the phone numbers and email addresses you want to use with iMessage, go to Settings > Messages > Send & Receive, then choose from the available options below “You can receive iMessages to and reply from.” Set up Messages on iPhone - Apple Support (IN)


1 reply
Question marked as Top-ranking reply

Aug 27, 2023 5:24 AM in response to Vlodha

  1. To activate iMessage and FaceTime using your Phone number
    1. First, check to know whether you have an SMS plan enabled for at least One SMS*** with your carrier. Contact your Carrier (Cellular Service Provider) the agency that issued the SIM to you
    2. If your iPhone is used with a carrier not found in the wireless carrier articles, make sure you can send and receive international SMS. (One international SMS*** Only)
    3. If you can't turn on or sign in to iMessage or FaceTime - Apple ...
    4. *** You may not have an SMS plan (Domestic & International) enabled by your carrier for the SIM/eSIM that you use on your device. Apple Inc does not provide SMS services.
  2. Go to Settings > Messages, then turn on iMessage. To select the phone numbers and email addresses you want to use with iMessage, go to Settings > Messages > Send & Receive, then choose from the available options below “You can receive iMessages to and reply from.” Set up Messages on iPhone - Apple Support (IN)


Facetime and Imessage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.