My child forgot her Apple ID

She broke her phone a long time ago and no longer uses that phone number how can she log in with out the phone number she cant verify?

Posted on Aug 25, 2023 12:28 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 25, 2023 01:11 PM

If she find she can’t sign in, reset her password, or receive verification codes, she can request account recovery (go to this document: How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to her account. Account recovery might take a few days or longer, depending on the specific account information she can provide to verify her identity.


1 reply
Question marked as Top-ranking reply

Aug 25, 2023 01:11 PM in response to Lisaharper1

If she find she can’t sign in, reset her password, or receive verification codes, she can request account recovery (go to this document: How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to her account. Account recovery might take a few days or longer, depending on the specific account information she can provide to verify her identity.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My child forgot her Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.