My iPhone 13 won’t turn on

This morning I noticed my phone won’t turn on. It’s just a black screen. I’ve tried charging it and it’s still all black. There’s no cracks or water damage.

iPhone 13

Posted on Aug 24, 2023 09:40 AM

Top-ranking reply

drake211

Level 5

5,819 points

Posted on Aug 24, 2023 10:47 AM

Hello,

You can try the steps in this guide to force restart your iPhone: If your iPhone won't turn on or is frozen - Apple Support.

If this does not work, and you still need help you can always reach out to Apple Support.

Hope this helps!

-Drake

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2 replies

Top-ranking reply

drake211

Level 5

5,819 points

Aug 24, 2023 10:47 AM in response to mercedesrod94

Hello,

You can try the steps in this guide to force restart your iPhone: If your iPhone won't turn on or is frozen - Apple Support.

If this does not work, and you still need help you can always reach out to Apple Support.

Hope this helps!

-Drake

Aug 24, 2023 11:59 AM in response to drake211

Thank you.

but unfortunately I’ve already tried that and the screen still stays all black.

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My iPhone 13 won’t turn on

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