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Each time I try to login to my Apple TV on my laptop the window flashes up to enter my email address [username] then vanishes straight away so I cant login. The Continue button is vissible at the bottom but does nothing. How can I login. I am able to login to Apple ie the Apple shop etc


Windows, Windows 10

Posted on Aug 23, 2023 4:00 PM

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Question marked as Top-ranking reply

Posted on Aug 24, 2023 1:06 PM

Hello Rae_2023,  

Welcome to the Apple Support Communities.  


You can try to clear your web browser history and website data. It may also help to test signing in with a different web browser if you have one installed.


Please also make sure to restart your PC and install any system updates before testing again.


Please reply back if the issue continues.

Cheers!

1 reply
Question marked as Top-ranking reply

Aug 24, 2023 1:06 PM in response to Rae_2023

Hello Rae_2023,  

Welcome to the Apple Support Communities.  


You can try to clear your web browser history and website data. It may also help to test signing in with a different web browser if you have one installed.


Please also make sure to restart your PC and install any system updates before testing again.


Please reply back if the issue continues.

Cheers!

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