Mail settings screen too wide, no green button, and cannot be adjusted

Hello how to resize the screen when I couldn’t find the green button. Tried the Window > Zoom and not working. Thank you

MacBook Air 13″, macOS 13.4

Posted on Aug 21, 2023 6:53 PM

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Posted on Aug 21, 2023 9:50 PM

Hey Alijus39!


Could you try quitting the Mail app via Mail > Quit Mail, then try relaunching the app while holding the Shift key and see if that resolves it? (This will prevent any previously opened windows from reopening).

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Aug 21, 2023 9:50 PM in response to alijus39

Hey Alijus39!


Could you try quitting the Mail app via Mail > Quit Mail, then try relaunching the app while holding the Shift key and see if that resolves it? (This will prevent any previously opened windows from reopening).

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Aug 22, 2023 2:18 AM in response to alijus39

Check in System Setting >> Display


Has the uses changed " Resolution " to some something not supported


Is this computer using the Builtin Display or is it connected to an External Monitor ?


  • Supported scaled resolutions: 
    • 1680 by 1050
    • 1440 by 900
    • 1024 by 640


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Aug 21, 2023 10:29 PM in response to alijus39

Hey again!


And you did relaunch while holding the Shift/Alt key?


Would you be able to take a screen shot? Just to confirm…..it’s only the window that appears when you click Mail > Settings? And it’s not an issue if you don’t open the Mail Settings?


I have a possible fix, but just based on similar symptoms on the previous OS but that info, (And a possible screen shot), may help, thanks!

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Aug 22, 2023 2:27 AM in response to alijus39

Normally I would say welcome


But what exactly was the solution if you care to share


You do realize, you could be helping another user with the same or similar issue


Let me guess - it was already in Full Screen Mode


The old ESC key on keyboard exists Full Screen Mode

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Mail settings screen too wide, no green button, and cannot be adjusted

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