Dead Apple Watch, Series 7

Question

Level 1

5 points

Dead Apple Watch, Series 7

During the last IOS update last week the watch would not restart nor take a charge. When put on the charger it became very warm and nothing more. The previous IOS update I had to force a restart to bring it back to "life", this time it's done nothing but get warm on the charger.

I've read all the Apple Support info that's led me to no solution. What's my next move.

Purchased at the Sioux Falls Best Buy. 03/25/22, serial STM72G70N4D and from the sales receipt I should have the two year AppleCare+.

I'm stumped.

Bill Martin, Luverne Minnesota

Windows, Windows 6

Posted on Aug 20, 2023 01:04 PM

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Answer 1

JuniorSF

Level 1

8 points

Aug 20, 2023 03:34 PM in response to RadioBill77

I am SOOOOO frustrated. After three visits to Apple Store and a week getting”repaired” my watch came back with “no issues”…I am getting 4-6 hours of battery life and NO EXPLANATION expect the battery is within the thresholds…

4-6 hours is NOT ACCEPTABLE

Can someone from Apple please respond…I see this has been going on with many, many, many people…silence is also NOT ACCEPTABLE

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