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I have a bill ie in my credit card

I get an bill ie in my account even I don't have an apel account. I create this account just to ask this question

Posted on Aug 20, 2023 8:42 AM

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Posted on Aug 20, 2023 8:52 AM


Abdel,

First determine if it is a real charge on your account, or just a scam phishing message trying to scare you. Phishing messages falsely claiming that you have a big charge from Apple are unfortunately very common.


But if it is a real charge on your account, follow the steps in here:

If you see 'apple.com/bill' on your billing statement - Apple Support


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Aug 20, 2023 8:52 AM in response to abdelhamid178


Abdel,

First determine if it is a real charge on your account, or just a scam phishing message trying to scare you. Phishing messages falsely claiming that you have a big charge from Apple are unfortunately very common.


But if it is a real charge on your account, follow the steps in here:

If you see 'apple.com/bill' on your billing statement - Apple Support


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Aug 20, 2023 9:51 AM in response to abdelhamid178


Abdel,

If the charge really appears in your credit card account, and does not correspond to any known charge that have from Apple, then go to the step (near the end of the document) to contact Apple Support. If it turns out that there was fraudulent use of your credit card, then you can follow up with your card company.

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Aug 20, 2023 2:46 PM in response to abdelhamid178

Abdel,

That sounds a little strange. Up to you how to proceed. Fraudsters don't usually get hold of a credit card just to buy one thing from the iTunes Store. If you are sure the charge is not from you or anyone you know, you can dispute it with the credit card company.

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I have a bill ie in my credit card

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