Face id not detecting, please assist me

I cannot access to the application where face id requires

showing not detected

iPhone X, iOS 16

Posted on Aug 18, 2023 07:50 AM

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Question marked as Top-ranking reply

Posted on Aug 18, 2023 07:55 AM

How to set up and use Face ID is described in this support article --> Use Face ID on your iPhone or iPad Pro - Apple Support

- including how to turn on


If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.


1 reply
Question marked as Top-ranking reply

Aug 18, 2023 07:55 AM in response to Farhani12

How to set up and use Face ID is described in this support article --> Use Face ID on your iPhone or iPad Pro - Apple Support

- including how to turn on


If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.


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Face id not detecting, please assist me

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