Unable to change Apple ID email address

I have followed the apple instructions to change my email address as per link:


Change your Apple ID - Apple Support


However, when I try to do so it says 'continue on one of your devices'. When I go to mac - I am not able to delete the current email because it is linked to my apple ID.


I am stuck in some weird loop! How do I do this?

Posted on Aug 18, 2023 06:02 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 18, 2023 06:18 AM

See this August 17, 2023 post by Community Specialist Chris_V89 at i followed the exact steps of the app spe… - Apple Community

"does this issue occur […] at the Apple ID website in Safari? If so, to help with troubleshooting the issue further, try testing the issue in another web browser, if possible."


Related discussions:


every time I tried to create an app-speci… - Apple Community

- "Someone in another post said to use a different browser (not Safari or whichever one you normally use). That worked for me."

- "Don't use Safari or Chrome. I got it to work using Firefox on my Mac."

- "the Chrome browser works for me."


I'm trying to add a new app-specific pass… - Apple Community

- So I ended up getting on the phone with Apple about this… turns out it was an issue with Safari. As soon as I tried to create a new app-specific password in Chrome, it worked perfectly.


How do you create an app specific passwor… - Apple Community

Using Chrome did the trick for me.


Similar questions

1 reply
Question marked as Top-ranking reply

Aug 18, 2023 06:18 AM in response to freyaob

See this August 17, 2023 post by Community Specialist Chris_V89 at i followed the exact steps of the app spe… - Apple Community

"does this issue occur […] at the Apple ID website in Safari? If so, to help with troubleshooting the issue further, try testing the issue in another web browser, if possible."


Related discussions:


every time I tried to create an app-speci… - Apple Community

- "Someone in another post said to use a different browser (not Safari or whichever one you normally use). That worked for me."

- "Don't use Safari or Chrome. I got it to work using Firefox on my Mac."

- "the Chrome browser works for me."


I'm trying to add a new app-specific pass… - Apple Community

- So I ended up getting on the phone with Apple about this… turns out it was an issue with Safari. As soon as I tried to create a new app-specific password in Chrome, it worked perfectly.


How do you create an app specific passwor… - Apple Community

Using Chrome did the trick for me.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to change Apple ID email address

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