I purchased extra storage for $9.99 a month and I still cannot back up my phone. Can you help

I am trying to back up my phone and it is not backing up. I purchase extra storage space from Google for 999 a month and it still is not backing up.

Posted on Aug 17, 2023 12:05 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Aug 17, 2023 12:08 PM

iPhone's backup to Apple's iCloud, not Google's Drive. Purchasing storage space from Google will not allow your iPhone to backup.


You need purchase iCloud Storage from Apple directly, not Google.

click here ➜ Upgrade to iCloud+ - Apple Support


1 reply
Sort By: 
Question marked as ⚠️ Top-ranking reply

Aug 17, 2023 12:08 PM in response to BarbaraGrowney

iPhone's backup to Apple's iCloud, not Google's Drive. Purchasing storage space from Google will not allow your iPhone to backup.


You need purchase iCloud Storage from Apple directly, not Google.

click here ➜ Upgrade to iCloud+ - Apple Support


Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I purchased extra storage for $9.99 a month and I still cannot back up my phone. Can you help

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.