mail app on iPhone doesn't show new email count on badge

the mail app badge doesn't show a count for new emails. I have hard reset the phone, turn off and on notifications, deleted and restored app. NO LUCK !!

any ideas as to what is going on ?

iPhone 13 Pro Max

Posted on Aug 17, 2023 3:09 AM

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1 reply

MrBill3

Level 10

104,386 points

Aug 17, 2023 4:59 AM in response to Neil Fort Lauderdale

Hello,

Check Settings > Mail > Accounts > Fetch New Data. If it is set to Manual, it will only update when the app is used. Try one of the other times for "pushing" email. Also see:

Set email notifications on iPhone - Apple Support

Good luck.

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mail app on iPhone doesn't show new email count on badge

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