Export error video decoded and frame missing FCPX

I've exported a project multiple times with no problem, and out of the blue when re-exporting the same project, I get error 10008 and -8969:


The operation could not be completed because an error occurred while creating frame 37 (Error (10008): Frame rendering. "Part 2" cannot be rendered at 00:00:01:12.


Error (-8969): Incorrect data in the source file. “C1977.mp4“ cannot be decoded to 00:00:38:15.).


I position myself in the frame and minute:exact second and there doesn't seem to be anything strange, neither blacks nor corrupt video, I export again and it seems to be solved but it gives me the same error in a different frame, I've been dealing with this problem all day today and I could not solve it, please help me.


I already tried to take it to another library, another project, delete the rendering files, export in mp4, apple pro res, h264 etc and nothing.


And another error is this, similar:

MacBook Pro 16″

Posted on Aug 15, 2023 8:13 PM

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Aug 16, 2023 12:50 AM in response to _Zimplee14_

Start by deleting preferences, and do so again whenever the application misbehaves. To delete preferences, hold down command and option while starting FCP X and click Delete Preferences. The application will start in a default state, and open an “Untitled” library.

Reopen the library you were working on, set the preferences the way you like them, and try again.

Also: delete all the render files and, if you have not already, turn off “background render” in the preferences.


Try again. If the problem persists: Please run Etrecheck and post its full report here.

Use the “additional text” button and paste the report into the text box.


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Aug 16, 2023 6:55 AM in response to Luis Sequeira1

Major Issues:

    Anything that appears on this list needs immediate attention.


    Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed.


Minor Issues:

    These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.


    System extensions installed - This computer has system extensions installed. System extensions can be difficult to uninstall.

    No Time Machine backup - Time Machine backup not found.

    Heavy RAM usage - Apps are using a large amount of RAM.

    Apps crashing - There have been numerous app crashes.

    Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.

    Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance.

    Limited permissions - More information may be available with Full Disk Access.

    Kernel extensions present - This computer has kernel extensions that may not work in the future.


Hardware Information:

    MacBook Pro (16-inch, 2021)

        Status: Supported

        Under warranty: Yes

        Warranty expiration: 2024-01-06

    MacBook Pro Model: MacBookPro18,2

    Apple M1 Max (m1) CPU: 10-core

    32 GB RAM - Not upgradeable

    Battery: Health = Normal - Cycle count = 129


Video Information:

    Apple M1 Max

        Color LCD 3456 x 2234


Drives:

    disk0 - APPLE SSD AP1024R 1.00 TB (Solid State - TRIM: Yes)

    Internal Apple Fabric NVM Express

        disk0s1 [APFS Container] 524 MB

            disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes)

                disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used)

                disk1s2 - xART (APFS) (6 MB used)

                disk1s3 - Hardware (APFS) (3 MB used)

                disk1s4 - Recovery (APFS) [Recovery] (20 KB used)

        disk0s2 [APFS Container] 994.66 GB

            disk3 [APFS Virtual drive] 994.66 GB (Shared by 6 volumes)

                disk3s1 (APFS) [APFS Container] (9.17 GB used)

                    disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (9.17 GB used)

                disk3s2 - Preboot (APFS) [APFS Preboot] (5.08 GB used)

                disk3s3 - Recovery (APFS) [Recovery] (806 MB used)

                disk3s4 - Update (APFS) (19 MB used)

                disk3s5 - Data (APFS) [APFS Virtual drive] (623.30 GB used)

                disk3s6 - VM (APFS) [APFS VM] (2.15 GB used)

        disk0s3 [APFS Container] 5.37 GB

            disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes)

                disk2s1 - Recovery (APFS) [Recovery] (1.63 GB used)

                disk2s2 - Update (APFS) (348 KB used)


    disk6 - SSK SSK Storage 1.00 TB

    External USB 10 Gbit/s+ USB

        disk6s1 - S*********e 1.00 TB (923.51 GB used)


    disk7 - Seagate BUP SL 4.00 TB

    External USB 5 Gbit/s USB

        disk7s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

        disk7s2 - P*******************a (Journaled HFS+) 4.00 TB (3.45 TB used)



   disk8 - Seagate Expansion HDD 5.00 TB

    External USB 5 Gbit/s USB

        disk8s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

        disk8s2 - D**********n (Journaled HFS+) 5.00 TB (4.88 TB used)

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Aug 16, 2023 6:56 AM in response to _Zimplee14_

Mounted Volumes:

    disk1s1 - iSCPreboot [APFS Preboot]

        Filesystem: APFS

        Mount point: /System/Volumes/iSCPreboot

        Used: 6 MB

        Shared values

            Size: 524 MB

            Free: 504 MB


    disk1s2 - xART

        Filesystem: APFS

        Mount point: /System/Volumes/xarts

        Used: 6 MB

        Shared values

            Size: 524 MB

            Free: 504 MB


    disk1s3 - Hardware

        Filesystem: APFS

        Mount point: /System/Volumes/Hardware

        Used: 3 MB

        Shared values

            Size: 524 MB

            Free: 504 MB


    disk3s1s1 - Macintosh HD [APFS Snapshot]

        Filesystem: APFS

        Mount point: /

        Read-only: Yes

        Used: 9.17 GB

        Shared values

            Size: 994.66 GB

            Free: 353.94 GB

            Available: 360.41 GB


    disk3s2 - Preboot [APFS Preboot]

        Filesystem: APFS

        Mount point: /System/Volumes/Preboot

        Used: 5.08 GB

        Shared values

            Size: 994.66 GB

            Free: 353.94 GB


    disk3s3 - Recovery [Recovery]

        Filesystem: APFS

        Mount point: /Volumes/Recovery

        Used: 806 MB

        Shared values

            Size: 994.66 GB

            Free: 353.94 GB


    disk3s4 - Update

        Filesystem: APFS

        Mount point: /System/Volumes/Update

        Used: 19 MB

        Shared values

            Size: 994.66 GB

            Free: 353.94 GB


    disk3s5 - Data [APFS Virtual drive]

        Filesystem: APFS

        Mount point: /System/Volumes/Data

        Encrypted

        Used: 623.30 GB

        Shared values

            Size: 994.66 GB

            Free: 353.94 GB

            Available: 360.41 GB


    disk3s6 - VM [APFS VM]

        Filesystem: APFS

        Mount point: /System/Volumes/VM

        Used: 2.15 GB

        Shared values

            Size: 994.66 GB

            Free: 353.94 GB

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Aug 16, 2023 6:58 AM in response to _Zimplee14_

disk6s1 - S*********e

        Mount point: /Volumes/S*********e

        Used: 923.51 GB

        Size: 1.00 TB

        Free: 76.67 GB


    disk7s2 - P*******************a

        Filesystem: Journaled HFS+

        Mount point: /Volumes/P*******************a

        Owners enabled: No

        Used: 3.45 TB

        Size: 4.00 TB

        Free: 552.27 GB

        Available: 553.94 GB


    disk8s2 - D**********n

        Filesystem: Journaled HFS+

        Mount point: /Volumes/D**********n

        Owners enabled: No

        Used: 4.88 TB

        Size: 5.00 TB

        Free: 116.81 GB


Network:

    Interface usbmodem11201: USB ACM 4

    Interface usbmodem21301: USB ACM 3

    Interface usbmodem11301: USB ACM 2

    Interface usbmodem11101: USB ACM

    Interface en4: Ethernet Adapter (en4)

    Interface en5: Ethernet Adapter (en5)

    Interface en6: Ethernet Adapter (en6)

    Interface en0: Wi-Fi

        802.11 a/b/g/n/ac/ax

    Interface bridge0: Thunderbolt Bridge

    Interface en7: iPhone

    iCloud Status: 4 pending files


System Software:

    macOS Ventura 13.5 (22G74)

    Time since boot: About 10 hours


Configuration Files:

    /etc/hosts - Count: 150


Notifications:


    MxNotify.app

        one notification

    mInstaller.app

        one notification


Security:

    Gatekeeper: App Store and identified developers

    System Integrity Protection: Enabled


    Antivirus software: Apple


Unsigned Files:

    Launchd: /Library/LaunchDaemons/com.redgiant.service.plist

        Executable: /Library/Application Support/Red Giant/Services/Red Giant Service.app/Contents/MacOS/Red Giant Service


    Launchd: /Library/LaunchDaemons/com.wdc.SanDiskPrivilegedHelper.plist

        Executable: /Library/PrivilegedHelperTools/com.wdc.SanDiskPrivilegedHelper


    Login Item: /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app

    Login Item: /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app


    Apps: 25


Applications:

    629 apps

    40 x86-only apps

    17 unsigned apps


System Extensions:

    [Running] NetworkExtension - version 1.2 (Juuso Salonen - 2023-03-21)
        Application: /Applications/Radio Silence.app - version 1.2 (Juuso Salonen - 2023-03-21)


Kernel Extensions:

    /Applications/DJI Assistant 2 (DJI FPV series).app

        [Not Loaded] HoRNDIS.kext - com.joshuawise.kexts.HoRNDIS (Joshua Wise, 9.2 - SDK 10.11)


    /Applications/Parallels Desktop.app

        [Not Loaded] prl_hypervisor.kext - com.parallels.kext.hypervisor (Parallels International GmbH, 18.1.0 53311 - SDK 10.11)

        [Not Loaded] prl_netbridge.kext - com.parallels.kext.netbridge (Parallels International GmbH, 18.1.0 53311 - SDK 10.9)

        [Not Loaded] prl_usb_connect.kext - com.parallels.kext.usbconnect (Parallels International GmbH, 18.1.0 53311 - SDK 10.9)

        [Not Loaded] prl_vnic.kext - com.parallels.kext.vnic (Parallels International GmbH, 18.1.0 53311 - SDK 10.9)


    /Library/Extensions

        [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (Seiko Epson Corporation, 2.7.3)


System Launch Daemons:

    [Not Loaded] 41 Apple tasks

    [Loaded] 179 Apple tasks

    [Running] 169 Apple tasks

    [Other] One Apple task


System Launch Agents:

    [Not Loaded] 22 Apple tasks

    [Loaded] 184 Apple tasks

    [Running] 191 Apple tasks


Launch Daemons:

    [Loaded] com.fxfactory.FxFactory.helper.plist (Noise Industries, LLC - installed 2023-01-24)

        Executable: /Library/PrivilegedHelperTools/com.fxfactory.FxFactory.helper


    [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2023-04-23)

        Executable: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS/GoogleSoftwareUpdateDaemon


    [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-01-23)

        Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper

        Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app


    [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-01-23)

        Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper


    [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-01-23)

        Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper


    [Running] com.motionvfx.Helper.plist (MotionVFX Sp. z o.o - installed 2023-08-01)

        Executable: /Library/PrivilegedHelperTools/com.motionvfx.Helper


    [Loaded] com.philandro.anydesk.Helper.plist (philandro Software GmbH - installed 2023-08-03)

        Executable: /Library/PrivilegedHelperTools/com.philandro.anydesk.Helper


    [Not Loaded] com.philandro.anydesk.service.plist (philandro Software GmbH - installed 2023-08-03)

        Command: /Applications/AnyDesk.app/Contents/MacOS/AnyDesk --service


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Aug 16, 2023 7:13 AM in response to _Zimplee14_


    [Running] com.redgiant.service.plist (Not signed - installed 2023-08-02)

        Executable: /Library/Application Support/Red Giant/Services/Red Giant Service.app/Contents/MacOS/Red Giant Service


    [Loaded] com.wdc.SanDiskPrivilegedHelper.plist (Not signed - installed 2023-03-15)

        Executable: /Library/PrivilegedHelperTools/com.wdc.SanDiskPrivilegedHelper


Launch Agents:

    [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2023-04-23)

        Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded


    [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2023-04-23)

        Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost


    [Running] com.maxon.mxnotify.agent.plist (Maxon Computer GmbH - installed 2023-06-27)

        Executable: /Library/Application Support/Maxon/Tools/MxNotify.app/Contents/MacOS/MxNotify


    [Loaded] com.maxon.mxredirect.agent.plist (Maxon Computer GmbH - installed 2023-06-27)

        Command: /Library/Application Support/Maxon/Tools/mxredirect.app/Contents/MacOS/mxredirect -maintenance


    [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-01-08)

        Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent

        Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app


    [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-01-23)

        Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent


    [Not Loaded] com.philandro.anydesk.Frontend.plist (philandro Software GmbH - installed 2023-08-03)

        Command: /Applications/AnyDesk.app/Contents/MacOS/AnyDesk --agent-frontend


    [Not Loaded] com.radiosilenceapp.agent.plist (Juuso Salonen - installed 2022-10-02)

        Command: /Applications/Radio Silence.app/Contents/MacOS/Radio Silence -silent


User Launch Agents:

    [Not Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2023-07-28)

        Command: ~/Library/Application Support/Steam/SteamApps/steamclean Public


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Aug 16, 2023 8:13 AM in response to _Zimplee14_

You have two drives that are full. You should strive to keep at least 10% free on each drive, and 15-25% on the system drive.


If any of these drives is used with FCP, it is going to cause serious problems, but even if not, they are going to at least slow you down.


I will look at the rest of the report and will come back; I have to leave for a bit now.

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Aug 16, 2023 9:49 AM in response to _Zimplee14_

You have CleanMyMac installed. This has caused problems with the ProApps. The suggestions here are to first try completely uninstalling it. It's possible it's damaged the macOS and a reinstall may be necessary.


You also have the dreaded Google keystone software. Chrome breaks the video toolbox and the daemons are known causes of ProApps problems. To completely remove, follow the instructions at https://chromeisbad.com Also, https://youtu.be/VMtr-u0v8bk   http://www.macattorney.com/sd.html  and https://support.google.com/chrome/answer/95319?co=GENIE.Platform%3DDesktop&hl=en


Once all the files that Google scattered across your drive have been removed you'll need to reinstall FCP.


Others here may see additional things that need attention.

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Export error video decoded and frame missing FCPX

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