How do I activate my disabled App Store account

When I try to download games it say my App Store and iTunes account has been disabled. I want to fix that and reactivar it.

iPhone 11, iOS 16

Posted on Aug 15, 2023 10:33 AM

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Question marked as Top-ranking reply

Posted on Jul 24, 2024 03:37 PM

My account was disabled for some reason and I have no idea why it was disabled

9 replies

Aug 15, 2023 10:38 AM in response to Tanhia

Hello,


With reference to the support article If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support , you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked". This is not something you can fix yourself.


Use this link provided by Apple to be taken directly to the people at Apple helping with this ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


or for telephone contacts refer to: Contact Apple for support and service - Apple Support


You can also use the general support link at Official Apple Support but frankly it will be a lot faster and easier to just use the direct link above since spending 5 minutes poking around the general support pages will likely end up at the same place.


If it is another reason, post with more details.


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How do I activate my disabled App Store account

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