SMS Messages View Changed on Macbook. Can't See Inbox. Only messages to single individual at a time

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Level 1

5 points

SMS Messages View Changed on Macbook. Can't See Inbox. Only messages to single individual at a time

Messages view suddenly changed after IOS update. Using messages on iphone and macbook. Have never had issues. View is now just messages with a single person and icons of the individuals I've messaged with most recently (running vertically on the left). Can't get to inbox to view recent messages. Can only select one of the icons and see history with that person. Have checked settings and views. Have restarted multiple times. Help, please.

MacBook Pro 13″, macOS 10.12

Posted on Aug 14, 2023 09:35 AM

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Answer 1

Top-ranking reply

happy-may-2024

Level 1

8 points

May 9, 2024 01:18 PM in response to B415

All of my Mac texts have changed to a different format! It was on the community page or google, but no one had an answer. The names are on the left side and all mixed up. Doesn't have the pins. It used to look just like the iPhone and iPad and it's impossible to work with. How can it get changed back, please.

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Answer 2

ryane77

Community Specialist

Aug 15, 2023 09:24 AM in response to B415

HI B415,

We see you've already tried restarting your Mac, which is a great troubleshooting step. Does your Mac have any available updates? If so, we recommend updating then testing your messages. Ensuring your device is updated can help clear up general unexpected behaviors. Be sure to back up first:

Back up your Mac with Time Machine - Apple Support

Update macOS on Mac - Apple Support

If you continue to have issues, reach out to Apple Support. You can use this link to reach them: Get Support

Good luck!

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