Grey album cover apple music

Hello,

So I just got Apple Music and some of my songs show grey album cover with just a music note on it. It include Lana Del Rey and The Weeknd. I tried everything already. I re-added the songs to my playlist, restarted my phone and nothing. Can someone help? Thanks 🙂

iPhone 13

Posted on Aug 11, 2023 09:38 PM

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Aug 12, 2023 04:58 PM in response to gingertomy

Hey gingertomy,


We'd recommend trying the steps in this article for help resolving issues with your music: If songs are missing from your music library after you turn on Sync Library - Apple Support


"First, check these things

  • Are all of your devices connected to the internet?
  • Do you have an active subscription to Apple Music?
  • Are all of your devices signed in with the same Apple ID that you use with your Apple Music subscription?
  • Is Sync Library turned on for all of your devices?



Check the cloud status of songs on your Mac or PC

  1. On your Mac, open the Apple Music app. On your PC, open iTunes, choose Music from the pop-up menu, then click Library.
  2. In the sidebar, select Songs.
  3. In the menu bar, choose View > Show View Options.
  4. Select Cloud Status and Cloud Download.

Look for the following statuses next to your songs to learn what to do.

Waiting

The song won’t appear on your other devices because it’s waiting to upload. Choose File > Library > Update Cloud Library. Then check if the song appears on your other devices.

Removed

The song was deleted from another device that has Sync Library turned on. If you want the song to appear on your other devices, click the arrow Removed button next to the song, then click Add to Cloud Music Library.

An exclamation point

The song can't be played or synced across your devices until the original file is located. Click the exclamation point Invalid location icon, then click Locate.

If the song is located, you'll be asked to use the location to find other missing songs in your library. If you see this message, click Find Files.

If a song is grayed out

If you see No Longer Available next to a song that's grayed out, the song was added from Apple Music and was removed from the Apple Music catalog.

Learn what the different cloud icons and symbols next to your songs mean in the Apple Music app

Learn what the different cloud icons and symbols next to your songs mean in iTunes



Search for the missing song on your computer

  1. Search your Mac or PC for the missing song.
  2. If you find the missing song, drag the song to the Apple Music app or iTunes.
  3. In the Apple Music app or iTunes, choose File > Library > Update Cloud Library.



If music purchased from iTunes is missing

Learn how to find and download music that you purchased from the iTunes Store



Manage your music library


Thanks!



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