mac mail always opens blank

I open an email and it is blank, then when I try to close it, it won't close. Sometimes if I click all over the blank window it loads, but mostly not. It usually doesn't do it all the time but this past week it has started doing it all the time on every email.


I have an imac and os catalina 10.15.7


Another thing too, it keeps saying i have an update even though I have automatically keep my mac up to date. If I click on update it says checking for updates and just spins. It won't stop spinning until I close it.


thank you.

iMac 21.5″

Posted on Aug 11, 2023 02:03 PM

Reply
1 reply

Aug 12, 2023 11:58 AM in response to uggggggggh

Hello uggggggggh,


For trouble with emails opening to a blank page on your iMac, the best first step is to verify if the email opens on your email provider's webpage.


If they open correctly there, then follow the steps on this page:

If emails aren’t displayed or look strange in Mail on Mac - Apple Support


As far as the macOS Catalina latest version, it is 10.15.7, as shown here:

What's new in the updates for macOS Catalina - Apple Support


Take care!

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mac mail always opens blank

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