MacBook Pro M1 + external display - zoom issues

This happens with any external display but I never tried with an Apple one.

Some times I need to zoom (Accessibility > Zoom option) in Picture-in-Picture mode. Once the external display is unplugged it loses the Zoom preferences, namely the position and size. This is a bug that's annoying or am I missing something? I think I already tried to delete the plist file with no success.

Any suggestion is greatly appreciated.

Thanks in advance.

Posted on Aug 11, 2023 03:08 AM

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9 replies

Aug 12, 2023 03:27 PM in response to Grant Bennet-Alder

Sorry, I'm not getting where that has anything to do with this issue. This is a bug. Everything else remembers if it belongs to the MacBook Pro display or to the external one. This is just a preference that doesn't stick. Just that.

I'm not understanding if you're trying to tell me this is not a bug while trying to justify it or not… Believe me, it's a bug. If I open a new Finder window in the MBP's display it has one size, if I open it in the ED it has another size.

Please, I would like to understand your point.

Aug 11, 2023 09:56 AM in response to ebatalha

You operated it for some time with a completely different setup.


When you change your setup yet again. it may not be realistic to assume will remember all that and go back to the way it was long before.


You can ask official Apple support whether they could provide more guidance.


Official Apple Support


you could leave a terse feedback (a few paragraphs) here:


Product Feedback - Apple


.


Aug 12, 2023 04:07 PM in response to ebatalha

Readers here are other users like you. I have tried to explain my interpretation, but we don't seem to be understanding each other's point of view.


if you would like to discuss this with official apple support or leave a feedback message, You can ask official Apple support whether they could provide more guidance.


Official Apple Support


you could leave a terse feedback (a few paragraphs) here:


Product Feedback - Apple


.

Aug 11, 2023 07:22 PM in response to ebatalha

I do not speak for Apple.


What I intended to say was that [in my option] you unplugged your display and re-arranged your setup in a fairly substantial way. Because of all those changes, I am not surprised that your Mac does not return to that setup later.


What indication did you leave to tell it the additional display and Zoom active with picture by picture should somehow be considered the baseline?


It seems to me, you re-arranged, asked it to change, and it changed.

Then you changed it again. You did succeed in telling it to change BACK to a previous setup, you did not save that previous setup.

Aug 11, 2023 11:27 PM in response to Grant Bennet-Alder

Ok, let me clear this out.


I set up the Zoom Picture-in-Picture mode in the external display, I use it and everything’s fine. When I need to carry the MacBook Pro somewhere else I unplug the external display. So far everything’s normal.

Now, I don’t use or configure the Zoom Accessibility when I’m in the Mac without the external display and when I return home I plug the external display back, and when I use the Zoom feature it’s all misplaced and in the MacBook Pro’s display.

I never told I have configured it on the MBP display when unplugged from the ED.

Aug 12, 2023 06:26 AM in response to ebatalha

The Mac uses a system that reminds me of “Plug and play” to determine what display is connected, and what its capabilities are.


To get a Mac display to become active, you need the Mac to query the display, and the display to answer with its name and capabilities. Otherwise, the display will not be shown as present, and no data will be sent to the display. "No signal detected" is generated by the DISPLAY, not by the Mac.

 

This query is only sent at certain times:

• at startup

• at wake from sleep — so momentarily sleeping and waking your Mac may work

• at insertion of the Mac-end of the display-cable, provided everything on that cable is ready-to-go

• hold the Option key while you click on the (Detect Display) button that will appear in Displays preferences (from another display)



in addition, when a second display is no longer present, its opened windows are moved to the closest edge of the adjacent display, because otherwise they would become inaccessible.


________

You did not issue user commands to tell your Mac the setup was changing. But adding/removing an external display is a Major change, as far as MacOS is concerned.

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MacBook Pro M1 + external display - zoom issues

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