My AirPods Pro 2, don't start the firmware update.
The explanation is clear, how to do, but since weeks the AirPods "hang" in the version 5B58 and no update. Any other solution?
(BTW, only IPhone available as counterpart, no MAC; SW Iphone latest stand)
AirPods Pro (2nd generation)
Hello faith185
The article is known, but not helpful for this.
Here I see the status of the releases and how my product stands.
During a call with the support, I get the information to hear 3 seconds Music with my connected device, put the Airpods in the case and connect the cable. After roundabout 30 Minutes the update is done. .. But this don’t work. 😕
Hello faith185
The article is known, but not helpful for this.
Here I see the status of the releases and how my product stands.
During a call with the support, I get the information to hear 3 seconds Music with my connected device, put the Airpods in the case and connect the cable. After roundabout 30 Minutes the update is done. .. But this don’t work. 😕
Same issue here. Bringing mine to the store, as they will have to send them out to Apple Depot, to be updated.
Hey grebch,
Thank you for the update. We would recommend that you continue working with Apple Support on this. They will have the necessary tools to investigate into this matter more with you: Apple Support.
Take care.
Hey grebch,
Welcome to Apple Support Communities. It looks like you recently reviewed About firmware updates for AirPods which is the best article for the issue you're experiencing. Aside from the steps there, please also make sure that your AirPods are within Bluetooth range of your iPhone and that your iPhone is connected to Wi-Fi as mentioned. Then, use the guidance below which is from the same article.
"To use your iPhone or iPad to check that your AirPods are up to date, make sure that you have the latest version of iOS or iPadOS. Go to Settings > Bluetooth, then tap the Info button 
next to the name of your AirPods. Scroll down to the About section to find the firmware version."
If the same continues and you've tried the guidance in that article as it sounds like you have, it would be best to contact Apple Support for more help. You can reach out directly from Get Support.
Take care.
my AirPods 2 2nd gen and AirPod pro’s 2nd gen are not updating to the latest they have it’s been stuck on 5B58
firmware update at all I have tried on my iPad iPhone and wireless charger as well nothing worked . Can someone help me please
Holly .
AirPods Pro 2, version 5B58 and no firmware update
