How do I get my screen to respond to touch

My iPhone 13 Pro Max screen is not responding to touch, I’ve tried to restart it & it’s not working

iPhone 13 Pro Max

Posted on Aug 10, 2023 05:24 PM

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Question marked as Top-ranking reply

Posted on Aug 10, 2023 05:29 PM

mykeria242 Said:

"How do I get my screen to respond to touch: My iPhone 13 Pro Max screen is not responding to touch, I’ve tried to restart it & it’s not working"

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Troubleshooting a Frozen iPhone:

Why the issue? There is no virus on it. System services are likely hung. So, what to try...


Start with a Force Restart:

Refer to this link: Force Restart iPhone - Apple Support


No Success?

Refer the the following for troubleshooting techniques.





8 replies
Question marked as Top-ranking reply

Aug 10, 2023 05:29 PM in response to mykeria242

mykeria242 Said:

"How do I get my screen to respond to touch: My iPhone 13 Pro Max screen is not responding to touch, I’ve tried to restart it & it’s not working"

-------


Troubleshooting a Frozen iPhone:

Why the issue? There is no virus on it. System services are likely hung. So, what to try...


Start with a Force Restart:

Refer to this link: Force Restart iPhone - Apple Support


No Success?

Refer the the following for troubleshooting techniques.





Oct 8, 2023 02:34 PM in response to Reesedad7007

Reesedad7007 Said:

Does anyone have a solution to this issue - other than going to the Apple Store […]I’m hoping someone may have a solution for the issue - rather than just a sarcastic comment!

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Troubleshooting a Frozen iPhone:

There’s nothing sarcastic about it. Don’t want to take it to Apple? Then take it to your local retailer or to an AASP(Apple Authorized Service Provider). And I’ll leave it at that.

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How do I get my screen to respond to touch

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