1016 Ventura bluetooth won't connect

the old 1016 keyboard with number pad won't pair with my iMac of MBP running Ventura. Set up will see the keyboard and then I select the Connect button to no avail. Any suggestions?


MacBook Pro 15″, OS X 10.11

Posted on Aug 9, 2023 04:45 PM

Reply
1 reply

Aug 10, 2023 12:24 PM in response to srsaz

Hi srsaz,


Thank you for posting to Apple Support Communities.


We’ll need some additional information to provide more specific support.


  • Can you pair other devices with your Mac?
  • Sometimes updating macOS can help resolve this. Have you updated to macOS 13.5? If not, be sure to create a backup to keep your data secure. Here's how to complete both steps: Update macOS on Mac - Apple Support
  • Have you tried to pair the keyboard with other devices? This can tell us if the keyboard can be paired successfully.


Let us know and we'll continue.


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

1016 Ventura bluetooth won't connect

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.