Account locked

cant make Apple purchases says account locked

iPhone SE, iOS 16

Posted on Aug 9, 2023 11:21 AM

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Posted on Aug 9, 2023 11:27 AM

Hello,

● If a message says "your account has been disabled in the App Store and iTunes Store" or "You cannot login because your account has been locked", then you must contact Apple; you cannot resolve this yourself. Apple provides a link for this specific issue. Tap or click here ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .

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Level 10

423,929 points

Aug 9, 2023 11:27 AM in response to Namenamenamenamename

Hello,

● If a message says "your account has been disabled in the App Store and iTunes Store" or "You cannot login because your account has been locked", then you must contact Apple; you cannot resolve this yourself. Apple provides a link for this specific issue. Tap or click here ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .

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