if you're using iPhones for managing the shared album, here's a more iPhone-specific approach to troubleshooting the issues you're facing:
- Check iCloud Settings: Ensure that both you and your subscriber are signed in with the Apple ID to which you have been invited and that iCloud Photos is enabled on both devices.
- Shared Album Settings: Verify that you've correctly set up the shared album. To do this:
- Open the "Photos" app on your iPhone.
- Go to the "Shared" tab at the bottom of the screen.
- Select the shared album in question.
- Tap the "People" tab to confirm your subscriber's status. Make sure they have appropriate access and are listed as a contributor.

- iCloud Photos Sync: Ensure that iCloud Photos sync is turned on for both you and your subscriber. This can be found in "Settings" > [Your Name] > "iCloud" > "Photos". Toggle on "iCloud Photos".
- Check Notifications Settings:
- Open "Settings" on both devices.
- Scroll down and select "Photos".
- Make sure "Shared Album Activity" is turned on to receive notifications.
- Restart Devices: Try restarting both your iPhone and your subscriber's iPhone. Sometimes, this can resolve minor syncing issues.
- Update iOS: Ensure that both iPhones are running the latest version of iOS. Updates can include bug fixes and improvements to app functionality.
- iCloud Storage: Verify that there's enough available storage in your iCloud accounts to accommodate the shared album content.
- Refresh the Shared Album:
- Open the "Photos" app.
- Go to the "Shared" tab.
- Tap on the shared album.
- Try pulling down on the screen to manually refresh the content.
- Re-Invite Subscriber:
- Open the shared album.
- Tap the "People" tab.
- Remove your subscriber if they're listed.
- Re-invite them using their Apple ID.
- Check Internet Connection: Ensure that both devices have a stable and active internet connection. iCloud relies on an internet connection to sync and update content.
If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.