My account is blocked! What can I do? How can I unblock it?

My account AppStore and iTunes is blocked! What can I do to unblock it?


iPhone 6s, iOS 13

Posted on Aug 8, 2023 09:57 PM

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Question marked as Top-ranking reply

Posted on Aug 8, 2023 09:59 PM

Hi uma1961,


If you see a message that says "Your account has been disabled in the App Store and iTunes", it might be because of a payment issue. You will need to contact Apple Support using the link.

See here: If a message says 'Your account has been disabled in the App Store and iTunes'


If your Apple ID has been disabled for security reasons, you will need to reset your password.

See here: If your Apple ID is locked or disabled


Good luck!

2 replies
Question marked as Top-ranking reply

Aug 8, 2023 09:59 PM in response to uma1961

Hi uma1961,


If you see a message that says "Your account has been disabled in the App Store and iTunes", it might be because of a payment issue. You will need to contact Apple Support using the link.

See here: If a message says 'Your account has been disabled in the App Store and iTunes'


If your Apple ID has been disabled for security reasons, you will need to reset your password.

See here: If your Apple ID is locked or disabled


Good luck!

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My account is blocked! What can I do? How can I unblock it?

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