why am I being charged three different amounts every month for iCloud storage. I have upgraded three times and still being charged the last two amounts every month.

I started with extra iCloud storage the minimum then I upgraded to the higher amount and then that wasn’t enough so I upgraded to the highest iCloud storage and still being charged for all three every month. It will not let me cancel the other two. It just says I have the maximum storage.

iPhone 14 Plus, iOS 16

Posted on Aug 7, 2023 05:35 AM

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Question marked as Top-ranking reply

Posted on Aug 7, 2023 05:50 AM

Either there is something unusual happening at Apple's end of you somehow have three separate Apple Accounts set up, each with it own subscription.


Refer to this document for ways to contact Apple ➞ Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone ➞ Contact Apple for support and service - Apple Support


1 reply
Question marked as Top-ranking reply

Aug 7, 2023 05:50 AM in response to debbief1973

Either there is something unusual happening at Apple's end of you somehow have three separate Apple Accounts set up, each with it own subscription.


Refer to this document for ways to contact Apple ➞ Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone ➞ Contact Apple for support and service - Apple Support


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why am I being charged three different amounts every month for iCloud storage. I have upgraded three times and still being charged the last two amounts every month.

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