Why is my Face ID not working?

It was working earlier today.

I updates my IOS

the camera works forward and back

iPhone 11, iOS 16

Posted on Aug 1, 2023 03:10 PM

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Question marked as Top-ranking reply

Posted on Aug 1, 2023 04:07 PM

Hello there Tsoaks12,


I understand you are experiencing problems with Face ID.


Please check that the lens of the Face ID is not dirty, or if anything else is in front of it like your phone case. If this is not the case I recommend you to click on the link below.

If Face ID isn't working on your iPhone or iPad Pro - Apple Support


Hopefully this answer helped you,

Enjoy your day!

1 reply
Question marked as Top-ranking reply

Aug 1, 2023 04:07 PM in response to Tsoaks12

Hello there Tsoaks12,


I understand you are experiencing problems with Face ID.


Please check that the lens of the Face ID is not dirty, or if anything else is in front of it like your phone case. If this is not the case I recommend you to click on the link below.

If Face ID isn't working on your iPhone or iPad Pro - Apple Support


Hopefully this answer helped you,

Enjoy your day!

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Why is my Face ID not working?

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