HomeKit cameras with black screen when on live feed

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petrocino Author

Level 1

6 points

HomeKit cameras with black screen when on live feed

Still having trouble with this.

Unable to perform a screenshot when a HomeKit camera is opened and on live-feed.

My Apple ecosystem at this date is:

iPhone 11, on iOS 16.6
iPad Pro 11" 4th gen, on iPadOS 16.6
Macmini M1, on macOS Ventura 13.4.1
HomePod mini, on 16.6
AppleTV 4k, on tvOS 16.6
Homekit is updated to the new Home Architecture.
Also, all cameras firmwares (1 Aqara G3, 2 Aqara G2H and 1 Eufy C200) are updated.

So, no software pendings.

But no screenshots for live-feed on Homekit cameras. Just a black screen

iPad Pro M2

Posted on Jul 31, 2023 05:48 AM

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Answer 1

Oct 31, 2023 08:53 AM in response to petrocino

Same problem here. It seems that during an OS upgrade this year, Apple started treating my own HomeKit cameras as if they were someone else’s copyrighted works.

As a result, any attempt to perform a screenshot fails, producing a blank black image.

What’s extra infuriating about this is that they haven’t added the ability to record on demand or capture a still from a camera that you’re looking at.

So, if you see criminal activity, or even a lost dog in your yard, you can’t easily take a picture to share with neighbors or the police.

Truly frustrating to have to borrow someone else’s phone to take a picture of my own camera feed on my own phone.

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HomeKit cameras with black screen when on live feed

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