Changed my email but old one still shows

I had to change my email address. My old one still shows up. From what I have read here I get the impression that I need to log out of my id. But my iphone then tells me I will lose everything I have on my old ID!! Can that be correct? How can I avoid losing data? The old email address does not function any more.

iPhone 11 Pro Max

Posted on Jul 30, 2023 09:36 AM

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Posted on Jul 30, 2023 11:18 AM

I changed my email address. But even if I log in with my new email address, I get the old one showing up. On my iPhone I go to Settings. Then under my name at the top of the screen is my OLD email address!! If I tap on that, and then on "Name, Phone numbers, Email" on the next screen, I get the new email address showing up as my Apple ID!! But at the top of the previous screen I still have the old email address. This is the same even if I switch of the phone and restart.

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Jul 30, 2023 11:18 AM in response to Raicya

I changed my email address. But even if I log in with my new email address, I get the old one showing up. On my iPhone I go to Settings. Then under my name at the top of the screen is my OLD email address!! If I tap on that, and then on "Name, Phone numbers, Email" on the next screen, I get the new email address showing up as my Apple ID!! But at the top of the previous screen I still have the old email address. This is the same even if I switch of the phone and restart.

Jul 30, 2023 09:47 AM in response to bengershon

I had to change my email address.

Then see this Apple article: What to do after you change your Apple ID or password

What to do after you change your Apple ID or password - Apple Support


But my iphone then tells me I will lose everything I have on my old ID!

See this Apple article: Change your Apple ID -> Change your Apple ID - Apple Support (SG)

  • If you are no longer using the email address that's associated with your Apple ID, you can change it. You won’t lose access to your contacts, purchases or other account information. 



Jul 30, 2023 11:28 AM in response to bengershon

Now, if I go to he bottom of the screen, under the list of phones and computers, it says "Sign Out". If I select this I get a screen asking for a password to disable "Find my iPhone". That relates to my OLD email address. So I enter the password, and it disables "Find my iPhone" and the next screen tells me that if I proceed I will lose all the stuff in my wallet etc ... Really? That would take me HOURS to replace! Is there really no other way to get rid of my old (and non working) email address?

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Changed my email but old one still shows

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