My apple magic keyboard has developed a niggling fault. Both shift keys work but the Shift Lock key does not.
Is this a reset issue (in which case a step by step guide would be useful) or is my keyboard in need of replacement?
any advice gratefully received.
iMac 27″, 10.13
Try the following in order as needed:
1 - Reset NVRAM or PRAM on your Mac - Apple Support (for Intel Macs)
2 - boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.
NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following;
• Verifies your startup disk and attempts to repair directory issues, if needed
• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)
• Prevents Startup Items and Login Items from opening automatically
• Disables user-installed fonts
• Deletes font caches, kernel cache, and other system cache files
NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.
The Chief66 wrote: the Shift Lock key does not.
First make sure it has not gotten set to some other function or no action
Change the behavior of the modifier keys on Mac - Apple Support
Test the keyboard connected a different Mac, or… take the keyboard to your local Apple Store-Authorized Service Provider for testing.
Apple magic keyboard shift lock
