A software update is required to connect to iPhone. Never installs

Question

Level 1

12 points

Everytime I connect my iphone to macbook I get A software update is required to connect to iPhone.

Howerver it never installs software and tells me there was an error.

MacBook Pro 13″, macOS 13.4

Posted on Jul 28, 2023 3:59 PM

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Answer 1

Have you......

Updated your Mac to Mac Ventura 13.5?

Restarted the Mac and iPhone?

Tried a different connecting cable?

If your computer still doesn't recognize your iPhone or iPad, contact Apple Support.

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Answer 2

Level 10

271,630 points

Read and follow the article linked above.

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